TO SCHEDULE A PICKUP OF LARGE DONATIONS: Donations for pickup MUST be either outside the home or in a garage. Accommodations will be considered for handicapped or elderly donors. Our drivers wear face coverings and appreciate your wearing them also during the donation stop.
PICKUP LOCATIONS: Auburn, Bedford, Candia, Derry, Goffstown, Hooksett, Litchfield, Londonderry, and Manchester.
We may pick up in surrounding towns depending on the item, location and route scheduling.
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You will be provided a donation receipt that may be used for income tax purposes. We are a 501(c)(3) nonprofit organization.All donations are the property of this tax-exempt organization.
DONATION DROP OFFPlease text photos for prior approval to: 603-722-8071 Drop off by appointment: Tuesday, Wednesday, Thursday 9:00-3:00 Drop off during store hours: Friday 12:00-5:00 * Saturday 9:00-3:00
Pull up to an available loading dock and call our office cell 603-722-8071 and we will come out to assist. If we are open, you can also bring in to our front desk and get a donation receipt.
Please do not leave items on loading dock or in hallway without informing a store associate.
PARKING at loading docks is for active loading and unloading only. The docks are shared with other tenants in the building and other pickup trucks, box trucks and an occasional tractor trailer may need to access.
Do not leave items at our door or the loading dock after hours. The building management has posted a warning sign that it is considered dumping.
Thank you for your cooperation! | Donation Guidelines - updated 9/3/20All items should be clean and in good, usable, saleable condition. Items with mold, mildew, damage, etc. are not accepted. Donations subject to staff approval. PLEASE SEE COVID-19 UPDATE FOR DONATION PICKUPS- SUMMER SEASONAL ITEMS ON HOLD UNTIL SPRING 2021
- Dishes, glasses, mugs, etc - sets only
- BATHROOM SINKS, white new or new condition
- PAINT - ONLY NEW, UNOPENED LATEX PAINT AND SIMILAR GOODS (sealers, sheetrock mud, etc).
- TABLES - Kitchen and Dining tables must have all the matching chairs
- Appliances - Stoves, refrigerators, washers, dryers - 10 years old or less in working condition and clean. Dishwashers, Gas appliances, and air conditioners (in season) 5 years old or less. We also accept smaller appliances such as microwaves and toaster ovens. Ovens: Please run oven through the "self-clean" cycle before disconnecting.
- To find the age of your appliance, click HERE and enter the Model number and Serial number.
- Bath fixtures - no chips; white or off-white; new toilets only. Tubs: new or new condition - no chips, scratches, etc.
- Cabinets - kitchen, bath, all styles, in reusable condition - all doors and drawers intact
- Collectible, Vintage and Antique items
- Countertops - straight pieces only, undamaged, at least 4 feet, no sink cutouts
- Doors - new, used, pre-hung, slabs, antique; paint intact
- Flooring - new carpet & linoleum; wood & laminate - in boxes; new padding and underlayment. NOTE: We cannot accept laminated flooring materials manufactured in China.
- Furniture - wood construction, good condition & structurally sound. Sofas and other upholstered items dependent on space, in excellent condition, and recent models (exceptions for antique items). Must be from pet-free, smoke-free home - no rips, holes, soiled or obvious signs of wear.
- Hardware - all types - sorted nails, screws, brackets, door & window hardware; no "rusties" please!
- Household - lamps, wall art, small kitchen appliances, kitchenware, wire shelving - no rust.
- HVAC - ductwork (new), bathroom fans & vents
- Lawn & garden (spring & summer only) - hand tools, garden supplies, no bricks or pavers.
- Lighting & electrical - indoor and outdoor light fixtures in working order with all parts included, electrical supplies. We are no longer accepting "shiny brass" hanging lights. NO FLUORESCENT FIXTURES OR BULBS.
- Mattresses - Only NEW or "TRIAL" mattresses, less than 3 months old and have been kept covered.
- Paint & paint supplies/equipment - Only UNOPENED cans latex paint no more than 2 yrs old stored indoors, no oil based; no rusty cans!
- Roofing - asphalt, wood, metal, tar paper; new, bundled only
- Tile - wall & floor - in original boxes only
- Tools - hand & power tools in safe working order, manuals helpful
- Windows - vinyl or wood - undamaged, unfogged, working order; antique wood sashes, no flaking paint, no aluminum storm sashes
- Other items may be accepted depending on space availability.
Thank you, but we cannot accept: - used toilets
- exercise equipment
- soft goods (clothing, curtains, bedding)
- personal items
- toys and baby equipment
- used mattresses and box springs; sofa beds
- MDF or particle board furniture
- large entertainment units and most TV "armoires"
- unframed mirrors or glass
- "shiny brass" hanging lights
- electronics (including TV's and computers)
- used household vacuum cleaners
- used water heaters, disposals or trash compactors
- snowblowers more than 5 years old
- gas stoves, dishwashers and gas dryers more than 5 years old
- opened containers or bags of loose product (ex. caulk, grout)
- hazardous materials
- items that are damaged, soiled or otherwise unsaleable
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